At Emerge Business Solutions, we are deeply committed to supporting our local community in Hobart, Tasmania. Over the past month, our team has been involved in a variety of projects, each aimed at helping local businesses thrive by providing tailored IT solutions.
Here’s a glimpse into some of the projects we’ve undertaken and the impact they’ve had on our clients.
Rapid IT Solutions for Growing Teams
Recently, we assisted a client who was expanding their team with a new employee. The new hire required a computer with enhanced RAM and processing capabilities due to the specific demands of their role. We received the notification on a Thursday and swiftly put together a proposal and quote. By early the next week, our team had installed the new computer, ensuring it met all the necessary specifications. This quick turnaround helped the new employee get up to speed efficiently, demonstrating our commitment to responsive and effective service.
Seamless Transition from Home Office to Business Office
A significant project involved helping a client transition from a small home office to a four to five-seat business office. This move was a major step in their growth, and we ensured their IT needs were fully met. We installed new IT infrastructure, set up a robust phone system, and migrated their operations to Microsoft 365. Additionally, we implemented a managed service agreement, allowing the client to focus on their business while we handled their IT needs at a fixed monthly cost.
Ensuring Data Safety with Managed Backups
Data safety is paramount for businesses, and we recently partnered with a long-time client to enhance their data security. By implementing SkyKick managed backups for their Microsoft 365 suite, including email, SharePoint, and OneDrive, we ensured their data is backed up and easily retrievable. This managed backup solution provides peace of mind and ensures business continuity.
Upgrading Critical IT Infrastructure
We recently completed a major server transition for a client, moving from an outdated 2012 R2 server to a new Server 2022 environment. This complex project took several months due to the unique needs of the business. We upgraded hardware, updated licensing, and ensured robust backup and retention policies. The new setup not only enhances security but also improves overall efficiency, positioning the client for future growth and stability.
Comprehensive Cyber Security Audits
Cyber security is an ongoing challenge, and we recently conducted a detailed cyber security audit for a significant not-for-profit organization. Our process involved engaging with business leaders to identify and understand both cyber and IT risks. Through multiple meetings, we conducted discovery, analysis, and provided actionable recommendations. We’ve already implemented several critical changes and continue to work with the client to enhance their security posture.
Smooth IT Transitions for Office Relocations
Helping a not-for-profit organization relocate to a new property was a recent highlight for us. We handled everything from NBN relocation to setting up their phone system. The main challenge was getting the site address recognized and the NBN service installed, but we ensured everything was in place for a smooth transition. This project underscores our ability to manage complex relocations efficiently, ensuring our clients can focus on their core mission.
Simplifying IT for Community Organizations
We assisted a community-based organization in streamlining their internet services across multiple locations. They had inconsistent speeds and outdated modems. By rolling out new internet services and installing them on-site, we simplified their IT environment, making it easier to manage and more efficient. This project highlighted our commitment to providing local support and ensuring seamless IT operations.
Strengthening Security with Multi-Factor Authentication
We helped a client enhance their security by rolling out multi-factor authentication (MFA) for their Microsoft 365 environment. Using SkyKick Security Manager, we improved their security score from 80 to over 200. Implementing MFA and best practice recommendations significantly boosted their security posture, ensuring robust protection against cyber threats.
Empowering Teams with Cyber Security Training
A client is enhancing their team’s cyber security awareness through Usecure training. We conducted a gap analysis to tailor the training to each individual’s needs. This targeted approach ensures employees are well-equipped to handle cyber threats, making their biggest asset – their people – more secure.
Creating Efficient Home Offices
We recently helped a client set up a new home office, providing a complete IT solution including a new computer, printers, and Wi-Fi networking. Ensuring their home office is as efficient and well-equipped as any business office is our goal. It’s about creating a seamless work-from-home experience.
Enhancing Wi-Fi Coverage in Large Homes
Wi-Fi issues in a large home? We recently resolved this for a client by installing UniFi wireless access points. This solution provided robust and consistent Wi-Fi coverage throughout their property, ensuring connectivity in every room. It’s about making sure our clients have seamless internet access.
Fast Hardware Solutions for Business Continuity
When a client’s monitor failed, we quickly provided and installed a new one, ensuring minimal disruption to their operations. We offer suitable hardware solutions tailored to business needs, keeping them up and running smoothly.
Conclusion
At Emerge Business Solutions, we’re proud of the work we do to support our local community. Whether it’s a small upgrade or a major project, our goal is to provide efficient, effective, and tailored IT solutions that help businesses thrive. If your business needs IT support, don’t hesitate to contact us. We’re here to help you every step of the way.